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Utility Companies Offer Assistance

Utility companies are aware that many of their customers are facing financial hardships. If you are unable to pay your utility bills or are finding it increasingly difficult, call your utility company to learn about the programs and payment options that they offer. Learn about the services offered by Atlantic City Electric (ACE), Elizabethtown Gas, Jersey Central Power & Light Company (JCP&L), New Jersey Natural Gas, Orange & Rockland Customers, and PSE&G.

Atlantic City Electric (ACE)

Learn about all of ACE’s assistance programs including: 

  • Budget Billing avoids seasonal peaks in your electric bills by dividing payments evenly over the course of the entire year by creating a predictable monthly bill.

  • Extended Due Date allows customers to request to have their due date extended without a late charge. 

  • Payment Arrangements are for eligible customers who need assistance paying off a large or past-due balance. This program enables you to pay your past-due balance using monthly installment payments.

  • Third-Party Notification allows customers to designate a third party to receive a copy of a disconnection notice. The third-party can arrange payment of your bill or talk with an ACE customer service representative on the customer’s behalf.

Elizabethtown Gas

  • Budget Payment Plan avoids seasonal peaks in your electric bills by dividing payments evenly over the course of the entire year by creating a predictable monthly bill.
  • Weatherization Program helps eligible households identify and complete money-saving weatherization solutions. 

Jersey Central Power & Light Company (JCP&L)

Learn about all of JCP&L’s assistance programs including: 

  • Extended Due Date allows eligible customers to request to have their due date extended without a late charge. 

  • Payment Arrangements are for eligible customers who need assistance paying off a large or past-due balance. This program enables you to pay your past-due balance using monthly installment payments.

  • Third-Party Notification allows customers to designate a third party to receive a copy of a disconnection notice. The third-party can arrange payment of your bill or talk with a JCP&L customer service representative on the customer’s behalf.

  • Military Deferred Payment Program allows customers who are having financial difficulties due to a family member's active military duty to defer payment on part of all of their bills. 

New Jersey Natural Gas Customers

  • Gift of Warmth provides a one-time grant of up to $500 to help customers through financial hardship. 
  • Budget Plan avoids seasonal peaks in your electric bills by dividing payments evenly over the course of the entire year by creating a predictable monthly bill.
  • Deferred Payment Arrangements are for eligible customers who need assistance paying off a large or past-due balance. This program enables you to pay your past-due balance using monthly installment payments.
  • Life-Sustaining Equipment is the priority when there are outages. Make NJ Natural Gas aware of any life-sustaining equipment in the household.

Orange & Rockland Customers

  • Budget Billing avoids seasonal peaks in your electric bills by dividing payments evenly over the course of the entire year by creating a predictable monthly bill.
  • Bill Extender allows eligible customers to request to have their due date extended without a late charge. 
  • Get Well First extends the due date on bills during an eligible customer’s hospital stay. 
  • Payment Agreements are for eligible customers who need assistance paying off a large or past due balance. This program enables you to pay your past due balance using monthly installment payments.

PSE&G Customers

Learn about all of PSE&G’s assistance programs including: 

  • Equal Payment Plan avoids seasonal peaks in your electric bills by dividing payments evenly over the course of the entire year by creating a predictable monthly bill.

  • Third-Party Notification allows customers to designate a third party to receive a copy of a disconnection notice. The third party can arrange payment of your bill or talk with an PSE&G customer service representative on the customer’s behalf.

  • Deferred Payment Agreements are for eligible customers who need assistance paying off a large or past due balance. This program enables you to pay your past due balance using monthly installment payments.

Local Utility and Supplier Representatives

Electric Gas Alternative Energy

Atlantic City Electric: 
800-642-3780           

Jersey Central Power & Light (JCP&L): 
800-662-3115

Orange Rockland Electric: 
877-434-4100      

PSE&G:
800-436-7734 

 

Elizabethtown Gas: 
800-242-5830
To report a gas leak:  
800-492-4009

New Jersey Natural Gas: 
800-221-0051
To report a gas leak:  
800-427-5325

PSE&G: 
800-436-7734
To report a gas leak:
800-436-7734

South Jersey Gas:
888-766-9900
To report a gas leak:  
800-582-7060

Electric:
Atlantic City Electric

Jersey Central Power & Electric (JCP&L) 

Orange Rockland Electric

PSE&G

Gas:

Elizabethtown Gas

New Jersey Natural Gas

PSE&G

South Jersey Gas

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